Our journey towards a
Net Zero future
Our commitment to net zero is grounded in the need for operating in a sustainable way that continues to support socioeconomic growth and improve healthcare access across diverse countries in Asia.

We have made steady progress on our commitment and targets.
Fullerton Health
Sustainability Report 2023
Learn more about our sustainability approach, objectives and performance in the context of the year’s operating environment.
Read report

Our Approach

At Fullerton Health, sustainability isn’t just a goal; it’s integral to our mission of providing accessible, high-quality healthcare. We’re committed to minimising our environmental impact, fostering a thriving workplace, and contributing to the well-being of the communities we serve.

Our sustainability journey is ongoing, and we’re proud to share our progress and future plans with you. Read more about our strategy.

At Fullerton Health, sustainability isn't just a goal; it's integral to our mission of providing accessible, high-quality healthcare. We're committed to minimising our environmental impact, fostering a thriving workplace, and contributing to the well-being of the communities we serve.

We strive to create positive impact

Financial Highlights

Financial Highlights

  • Revenue Growth: +8% annual revenue in Singapore and +10% in the Philippines.
  • Clinic Expansion: Launched five new clinics focusing on preventative healthcare services.
Environmental Performance

Environmental Performance

  • Decarbonisation: Began integrating decarbonisation strategies into environmental practices.
  • Waste Management: Zero fines for waste handling regulation infringements. Inaugural disclosure of waste performance, energy consumption, and Scope 2 emissions.
  • Environmental Reporting: First-ever reporting of environmental performance.
Social Responsibility & Employee Well-being

Social Responsibility & Employee Well-being

  • Employee Safety: Zero recorded cases of work-related ill-health and fatalities. 100% of fully owned clinics passed local healthcare authority licensing.

  • Patient Safety: Zero incidents of non-compliance resulting in fines/warnings concerning health and safety.

  • Community Engagement: 11 CSR initiatives undertaken.

Governance & Compliance

Governance & Compliance

  • Data Privacy: Zero cases of identified data leaks, thefts, or losses in Singapore and 100% of new employees in the Philippines completed data privacy training.

  • Regulatory Compliance: Zero cases of complaints regarding breaches of customer privacy from regulatory bodies.

Operational Efficiency

Operational Efficiency

  • Streamlined Systems (Singapore): Implemented a system reducing error rates, saving over 200 man-hours monthly and cutting claim processing costs by almost 30%.

Together, we can make a difference