Claims Assessor
Are you a recent graduate looking to kickstart your career in the dynamic world of insurance?
Join our team as a Claims Assessor and embark on an exciting journey where you’ll learn and grow in a supportive environment.
Role Overview:
- Assess medical claims in adherence to policy contracts and guidelines.
- Ensure timely conclusion of claim settlements within agreed turnaround times.
- Respond promptly to email and telephone inquiries.
- Investigate complex cases or client complaints, providing effective solutions.
- Maintain open communication with clients and intermediaries to achieve satisfactory resolution of cases/complaints.
- Provide regular reports on case resolutions to both internal stakeholders and external clients.
- Collaborate with internal and external stakeholders to review and enhance work processes, aiming to improve the overall customer experience.
- Implement enhanced work processes in collaboration with stakeholders.
Minimum Requirements:
- Diploma or higher educational qualification.
- Fresh graduates are encouraged to apply.
- Strong writing and communication skills.
- While prior experience in the insurance industry is preferred, it is not mandatory. We value enthusiasm and a willingness to learn.
Why Join Us
- Comprehensive training provided.
- Opportunity to develop valuable skills in claims assessment.
- Supportive work environment with opportunities for growth and advancement.
- Contribute to improving customer experience through innovative solutions.
- Competitive compensation package.
If you’re a proactive individual with a passion for learning and problem-solving, we want to hear from you! Apply now and take the first step towards a rewarding career as a Claims Assessor.
Join us in making a positive impact in the insurance industry!
